Frequently Asked Questions

Delivery Charge

The rate for delivery ranges from $50.00-$200.00. This includes the transportation of all food related goods and equipment to your chosen site. The delivery charge can fluctuate based on the location of your event

Administration Fee

An event administration fee is charged at a rate of 18% on all food, beverages and staffing

Taxes

Applicable taxes are not included in menu prices. A 5% G.S.T is charged on food, drink and labour. An additional P.S.T. charge of 7% is on rentals and equipment

Event Rentals and Fees

White Table Catering partners with Lonsdale Event Rentals to provide you with your event rental needs. This arrangement allows for us to coordinate and organize your rentals at no additional fee

•For specialty rentals or rentals not found at Lonsdale Event rentals, other rental companies are available, an additional coordination fee of 15% as well as an additional delivery fee will apply
•Extensive catalogue and pricing details are viewable through the website www.lonsdaleevents.com
•A showroom is also available at the Burnaby location to see items
•After selecting your dishware, cutlery and linen preferences your Event Specialist will consult, order and coordinate your rental order on your behalf
•For weddings and large events final coordination of rentals is completed after the formal planning meeting with your Event Specialist six weeks before event
•Delivery fees for rentals will apply and will be determined based on the event location as well as the delivery and pickup windows

Services Included for Event Packages

• Service staff (up to 10 hours)
• All floor length linens in white (tablecloths and napkins)
• All existing tables and chairs (available only at airside venue)
• Standard plates, cups and saucers, table flatware and water goblets
• Event management for catering related services
• Rental consultation, ordering and coordination
• Digital floor plan
• Timeline creation for event related activities and services
• Stainless roll top chafers and buffet equipment

Key Dates

•Initial contact and quote given
•Tasting scheduled if requested
•Deposit and signed contract to secure date and quote
•Site visit if applicable
•Formal planning meeting with your Event Specialist six weeks before event. (all event documents are created and provided according to current guest count and selections)
•Final guest count, floor plans, food and beverage selections are due and locked in three weeks prior to event date. final revisions to planning documents are made. (for revisions after three-week mark an hourly rate 35. for an event planner will apply)
•Payment in full of estimated event charges is due five full business days prior to event date

Menu Selections

•All menus must be pre-set
•Menus are based upon our current seasonal selections
•You are able to interchange items between menus- prices will be adjusted based upon your final selections
•Custom menus, including a preselected or on-site selected entrée, are subject to a service surcharge

Beverage Costs

•Host bars, cash bars and bar packages are available for your event
•If we are serving your brought alcohol a special occasions liquor license needs to be taken out by the event party and approved by event management, no later than two months prior to the event. A service fee would also apply
•A host bar is based upon consumption per drink, both alcoholic and non-alcoholic
•Customized bar offerings can be tailored with your Event Specialist to manage your bar costs and consumption

Payments & Deposits

•A deposit—calculated as 25% of the estimated cost of catering related services for the event is required to secure the date and contract, —which includes but is not limited to charges for the provision of food and beverage; rentals; and staffing is payable to White Table Catering Company Inc. along with a signed contract
•The remaining cost of catering related services for the event is required 10 days prior to the event
•Following completion of the event, a final invoice will be produced detailing all actual charges and fees. Upon issuance of the final invoice, payment of any outstanding balance will be due and payable immediately to White Table Catering Company Inc.

Guaranteed Guest Count

•The final adjustment to the guaranteed number of guests attending the event is required 10 days prior to the event
•Please note that unless your Event Specialist is notified of a guest count revision, the number originally contracted will be assumed as the guarantee. You will be billed for the guaranteed number given or attendance, whichever is greater

Off-Site Kitchen

An off-site kitchen heating equipment and setup fee of 600. (50-100 guests) 950. (100-200 guests) 1250. (200-300 guests) will apply for all off-site weddings. This includes: commercial rolling convection ovens and propane, portable burners and butane, commercial warming/heating cabinets, 10 x 10 tents, prep tables, insulated holding units, power and extension cords, lights and heaters. (If generators are needed an additional fee will apply)

Staff Wages

• Serving Staff $23 per hour
• Staff Supervisor $29 per hour
• Bartender $29 per hour
• Cook $19 per hour
• Sous Chef $30 per hour
• Chef $35 per hour
• Event Managers $35 per hour
• Event Specialists $35 per hour

Cancellation

Your catering deposit is fully refundable if notice of cancellation is received 61 or more days prior to the event date. If the contract is cancelled within 60 days before the event, the group’s liability for liquidated damages will be as follows:

• 60 to 30 days prior: 50% of initial Deposit non-refundable
• 30 to 10 days prior: 100% of initial Deposit non-refundable
• 10 days to 5 days prior to event: Deposit non-refundable and 100% of administration fee
• 72 hours prior to the event or less: Deposit non-refundable and 100% of food ordered
based on last known guest count and 100% of administration fee

White Table Catering and Events reserves the right to terminate any function for which payment of final estimated invoice has not been received five business days prior to the function